Privacy Policy
Akan Bio (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or make a purchase from our website and related services (collectively, the “Site”).
Information we collect
- Identification and contact details: name, email address, phone number, billing and shipping addresses.
- Payment information: cardholder name, payment method, transaction identifiers. Third-party processors handle payment processing; we do not store full card numbers or CVV.
- Order details: products purchased, order history, returns, and support inquiries.
- Technical data: IP address, device and browser type, operating system, referral URLs, pages viewed, time stamps.
- Cookies and similar technologies: session IDs, preferences, analytics, and advertising identifiers.
- Communications: emails, chat messages, and feedback you provide.
How we use information
- Provide, process, and fulfill orders, payments, shipping, and returns.
- Communicate about orders, account updates, service changes, and customer support.
- Personalize your experience, remember preferences, and improve the Site.
- Marketing and promotions, including sending newsletters and offers (you may opt out at any time).
- Fraud detection, security monitoring, and abuse prevention.
- Legal compliance, tax and accounting, and enforcing our terms.
Legal bases for processing
- Contract performance to fulfill orders and provide services.
- Consent for certain marketing or cookie uses.
- Legal obligations for tax, accounting, and compliance.
- Legitimate interests such as Site improvement, security, and customer support, balanced against your rights.
Sharing of information
- Service providers: payment processors, shipping carriers, hosting, analytics, email and SMS providers, and customer support tools, under contractual confidentiality and security obligations.
- Legal and compliance: to comply with law, lawful requests, or to protect rights, safety, and property.
- Business transfers: in connection with a merger, acquisition, or asset sale, subject to this Policy.
- With your consent or at your direction.
Cookies and tracking
- We use cookies, pixels, and similar technologies for core functionality, analytics, and advertising.
- You can manage cookies via your browser settings. Disabling cookies may affect Site functionality.
Data retention
- We retain personal data only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements. Order and transaction data may be retained for required statutory periods.
Data security
- We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights and choices
- Access, correction, deletion, and portability of certain personal information, subject to applicable law.
- Opt out of marketing communications via unsubscribe links or by contacting us.
- Manage cookie preferences in your browser or device settings.
- If you are in a region with specific privacy laws (e.g., GDPR), you may have additional rights, which you can exercise by contacting us.
International transfers
- If we transfer information outside your country, we use appropriate safeguards in accordance with applicable laws.
Children’s privacy
- The Site is not intended for children under 13, and we do not knowingly collect personal information from them.
Third-party links
- The Site may link to third-party sites or services that are not controlled by us. This Policy does not apply to those sites.
Changes to this policy
- We may update this Policy from time to time. Material changes will be noted by updating the “Effective Date” and, where appropriate, additional notice.
Contact us
- Company: Akan Bio
- Address: 610 Professional Dr, Suite 103, Gaithersburg, MD 20879, United States
- Email: info@akanbio.com
- Phone: 240-750-4893